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 CALL CUSTOMER SEVICEPhone:
(800) 779-2660
(941) 342-7725

Fax:
(800) 315-0144
(941) 371-9514

Address:
Medical Parts Source, Inc.
1850 Porter Lake Dr., Ste 101
Sarasota, FL 34240
customerservice@mpsource.com

Hours:
M-F 8:05 am - 5:30 pm Eastern
 

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“Direct Supply® and Direct Supply® DSSI are trademarks of Direct Supply, Inc. and are displayed with permission.”


Terms and Policy

PRICING:

All website pricing in is subject to change without notice. Medical Parts Source makes every

effort possible to ensure the accuracy of pricing and specifications. Medical Parts Source will not be held

responsible for any typographical, image/picture or product specifications which have errors. Medical Parts

Source reserves the right to change published pricing without notification. Florida customers will be invoiced

appropriates sales tax determined by ship to address, unless a valid tax exempt certificate is provided.

Shipment outside the state of Florida will not be invoiced sales tax.


GENERAL RETURNED GOOD POLICY

Advance authorization must be received from Medical Parts Source customer service prior to returning

merchandise. All requests for return authorization must be phoned to 1-800-779-2660 and include:

- Reason for return

- Item number and quantity

- Invoice number; original sales order number; or original purchase order number and date.

- Serial number if applicable.

Returned merchandise is subject to manufacturers restocking fee.

 

SHORT SHIPMENT and FREIGHT DAMAGE

Claims for shortages, errors in delivery or defects apparent on visual inspection must be made in writing to

Medical Parts Source within ten (10) days after receipt of shipment. Buyer’s failure to give timely notice of the

same shall constitute unqualified acceptance of such shipment.

FREIGHT:

All freight is F. O. B. shipping origin with shipping/handling charges prepaid and added to invoice.

 

MINIMUM ORDERS:

Medical Parts Source does not require a minimum order amount. Drop shipments made from the

manufacturer may carry a minimum order charge which would be applied to your invoice. We will make

every effort possible to avoid or waive this when possible.

WARRANTY:

As per manufacturer. Please call for a printed copy or manufacturers web link.

 

PAYMENT TERMS: 

- Net 30 days upon credit approval. Account must remain current to continue open status.

- All major credit cards are also accepted.CHARGE CARDS


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Medical Parts Source, Inc. | All Rights Reserved